Alex Finster-Rowen
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Recent activity by Alex Finster-Rowen-
I Can't Log in to the OpenField Cloud
Issue If you are seeing "Invalid username or password" error message, similar to the one below, it is indicative of either the Username or the Password being incorrect or you are attempting to log ...
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I Get an Error Message When Trying to Access WiFi Management
Issue In the event your mobile device fails to connect to the Vector Dock via Bluetooth you will see "Unable to connect to Dock" error message: Resolution This can occur in environments with a lot...
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Pre-Session Setup (Summary)
Initial setup to get you started with Vector Core The Getting Started Summaries provide all-inclusive guidance on how to optimally run Vector Core. For Video tutorials also visit Catapult Unleash A...
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How Do I Contact Support?
Note: Submitting a Help Request will allow Catapult Support Team temporary access to your Cloud account to view your settings to assist with troubleshooting reported issues. You can request assist...
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Vector Dock Overview
Vector X7 Dock Hardware Overview 24 Vector X7 Device slots, per dock Multi-Dock support Ethernet Input for data transfer and network connectivity USB Type B Input for data transfer Dock Power S...
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How to Check Vector Dock Firmware Version
To check the Firmware version of your Vector Dock, follow the steps below: With the Vector Dock switched on and connected to WiFi (indicated by a Solid Blue light on the network indicator LED), lo...
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How Many Devices Can I Use with Vector Core?
Vector Core supports multi-dock functionality* which allows the users to utilise a maximum of 3 Docks per Vector Core account and 30 wearable devices during live activity tracking, and up to 72 wea...
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How Do I Check Vector Device Upload Status?
To view the status of the uploads from the Vector Devices: Log into the Catapult Vector App and select the Device page in the bottom right corner. Go to the Docks tab and select View, then hit Up...
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Running an Activity (Summary)
Everything you need to know about using your Vector Core devices and running an activity For Video tutorials also visit Catapult Unleash Using Your Vector Devices LED behaviour - Vector Device LED...
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Post-Session Workflow (Summary)
Steps for uploading and viewing your post-session data For Video tutorials also visit Catapult Unleash Uploading from Devices How to upload from devices - Uploading from Devices Setting up a Ven...