Alex Finster-Rowen
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Recent activity by Alex Finster-Rowen-
How Does Remote Athlete Data Aggregate into Activities on OpenField Cloud
How does data uploaded from the Athlete App aggregate into Activities in my OpenField account? Remote Athlete Data uploaded from the Athlete App will be aggregated into activities owned by the defa...
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Checklist: Getting Started with the Athlete App (Team Staff)
This Checklist provides you with our recommended Articles to set up and become familiar with the Athlete App and workflows. This article is not meant for athletes but is designed to help OpenField ...
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Setting up Athlete App Users in OpenField Cloud (Team Staff)
In order for your athletes to gain access to the Athlete App, they must be a 'Remote Athlete' user in OpenField Cloud. This will enable them to use their personal email address to log in and create...
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Device Not Found When Uploading Activity to Cloud (Athletes)
There are a few reasons your X7 device might not be found when trying to upload an activity using the Athlete App. In order for the app to find the device using Bluetooth the following must be true...
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Assigning a Device in the Athlete App (Athletes)
Before you are able to upload an activity from the Athlete App, you will need to assign your device to yourself. The device will already have been mapped to you from your coach, however the final s...
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How to Upload Activities Using the Athlete App
If your team has purchased the Upload feature as an add-on to the app, follow the steps below to upload an activity remotely. Upload Activities Remotely Make sure Bluetooth is turned on for your ph...
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How to Reprocess Remote Athlete Data on OpenField Cloud
Why reprocess an activity?An Activity reprocess or 'bake' will apply new settings applied on the Cloud, to that Activity. For example, an Athlete's Bands or Position may be changed; these changes w...
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Unable to Upload an Activity to the Cloud Using the Athlete App (Athletes)
Potential IssuesThe main reasons an upload is unsuccessful to the Cloud when using the Athlete App are as follows: Bluetooth has become disconnected from either the phone or the deviceThe phone doe...
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Which Mobile Devices are Supported by the Athlete App?
The Athlete App is available for iPhone and Android devices which are compatible with iOS 17 and Android 11+. Below is a list of compatible devices.AndroidDue to the large variety of Android mobile...
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Configuring X7 Devices for Use with the Athlete App (Team Staff)
In order for an athlete to connect their X7 device to the Athlete App those devices must have the correct configurations. Important: please ensure all devices have the following configurations befo...