Alex Finster-Rowen
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Latest activity by Alex Finster-Rowen-
Alex Finster-Rowen created an article,
I have turned my Dock on and it has auto connected to my hotspot. I want to change it to my office network, how can I do this?
You can manually select a different network in the WiFi management page of the app. Tap a network from the ‘My Networks’ list or add a new one. For details see Multi WiFi Management.
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Alex Finster-Rowen created an article,
What happens if my Dock reaches 10 saved WiFi networks?
Once 10 networks are saved to the Dock, you will be prompted to delete existing networks before adding another. An error message will appear when trying to save the 11th network, with a link to the...
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Alex Finster-Rowen created an article,
Multi WiFi Management
IMPORTANT: this feature requires Vector Dock version 7.8.0 or greater for operation. See Firmware 7.8 Update Guide for details.Multi WiFi feature allows you to configure multiple WiFi networks on ...
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Alex Finster-Rowen created an article,
Unable to Upload an Activity to the Cloud Using the Athlete App (Athletes)
Potential IssuesThe main reasons an upload is unsuccessful to the Cloud when using the Athlete App are as follows: Bluetooth has become disconnected from either the phone or the deviceThe phone doe...
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Alex Finster-Rowen created an article,
Device Not Found When Uploading Activity to Cloud (Athletes)
There are a few reasons your X7 device might not be found when trying to upload an activity using the Athlete App. In order for the app to find the device using Bluetooth the following must be true...
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Alex Finster-Rowen created an article,
Which Mobile Devices are Supported by the Athlete App?
The Athlete App is available for iPhone and Android devices which are compatible with iOS 17 and Android 11+. Below is a list of compatible devices.AndroidDue to the large variety of Android mobile...
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Alex Finster-Rowen created an article,
Assigning a Device in the Athlete App (Athletes)
Before you are able to upload an activity from the Athlete App, you will need to assign your device to yourself. The device will already have been mapped to you from your coach, however the final s...
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Alex Finster-Rowen created an article,
How to Reprocess Remote Athlete Data on OpenField Cloud
Why reprocess an activity?An Activity reprocess or 'bake' will apply new settings applied on the Cloud, to that Activity. For example, an Athlete's Bands or Position may be changed; these changes w...
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Alex Finster-Rowen created an article,
Configuring X7 Devices for Use with the Athlete App (Team Staff)
In order for an athlete to connect their X7 device to the Athlete App those devices must have the correct configurations. Important: please ensure all devices have the following configurations befo...
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Alex Finster-Rowen created an article,
Device Setup for Remote Uploads (Athletes)
BackgroundIn order to upload activities through the Athlete app, you must connect your Vector device to your phone via Bluetooth. Follow the instructions below to connect and map the device to your...