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      FAQ

      • How Do I Access Catapult Unleash Platform?
      • Getting the Most Out of Your Help Centre
      • What is Catapult Vector?
      • I have turned my Dock on and it has auto connected to my hotspot. I want to change it to my office network, how can I do this?
      • What happens if my Dock reaches 10 saved WiFi networks?
      • How Do I Connect to a Captive Portal Network?
      • What Sports can I use Vector Core for?
      • I'm New to Vector - Do I Need to Wait for the Equipment Before I Can Log in to My Vector Account?
      • How Many Devices Can I Use with Vector Core?
      • How Do I Access OpenField Cloud?
      • Minimum Requirements to Run Catapult Vector App
      • Can I Create Multiple Teams in Vector Core?
      • How Do I Change the Units of Measurement Used in Metrics?
      • Why Do My Velocity Bands Sometimes Change Slightly After Editing Them in the Cloud?
      • How Do I Reprocess Activities?
      • How Do I Delete/Restore an Activity?
      • Can an Athlete be in Two Simultaneous Periods?
      • How Do I Check Dock Status?
      • How Do I Check Vector Device Upload Status?
      • How Do I Check the Catapult Vector App Version?
      • How to Update the iOS Version on your Apple Device
      • How to Change Your Password in the OpenField Cloud
      • How Do I Contact Support?

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