Captive Portal Networks are networks that require a username and password to enable internet access, as commonly found in public places such as cafés, hotels, airports and university campuses.
To connect your Vector Dock to WiFi through a captive portal, you might have to give IT support/network administrator the MAC address of your Dock so they can add it to an allowlist.
Connecting to a Captive Portal Network During the First Time Registration
- Log into the Catapult Vector app and hit Get Started to initialise the setup workflow.
- Select your preferred WiFi network and hit Connect.
- When you connect to a captive portal, a prompt will appear displaying the MAC address of your Dock.
- Select Share MAC Address at the bottom of the screen. The MAC address will be downloaded and can then be shared with your IT support team. Once it has been added to the allowlist you can proceed to the Next step.
Connecting to a Captive Portal Network Post Registration
- Log into the Catapult Vector app and select the Device page at the bottom of the screen.
- Go to the Docks tab and select View next to the Dock you have registered.
- Select Sync MAC Address on the Dock Info page to display your Dock's MAC Address.
- Hit the download button next to the MAC address, The address will be downloaded and can then be shared with your IT support team.
- Once it has been added to the allowlist, hit the Wi-Fi option on the Dock Info page.
- From here you'll be able to Change Network and connect to another WiFi. For more details see How to Change WiFi Network.